Frequently Asked Questions
Max Marchione, CEO of Superpower, is here to answer some common questions you may have.
Membership (6)
Your membership includes:
- Annual comprehensive blood testing across 100+ biomarkers
- A custom action plan built on your biology and goals
- 17 health scores and your biological age
- Al Chat to dig deeper into your data
Many concierge clinics charge $10k – $100k for their services, we’ve built technology to make the world’s best healthcare as accessible as possible.
The Superpower membership includes an annual blood draw testing 100+ biomarkers.
You can find the full list of biomarkers here.
Additional tests can be ordered at any time from the Superpower platform, such as environmental toxin, heavy metals scans, glucose monitoring, and more. Many of these are hard to access anywhere else and can cost up to twice as much.
Based on what we discover during your testing, Superpower offers a comprehensive range of personalized protocols that are holistic and tailored to you, including but not limited to:
Kidney, Liver, Thyroid, Sex Hormones, and Metabolic Health: Superpower monitors HbA1c, fasting glucose, and uric acid levels to assess kidney and metabolic health, with clinician-guided protocols to support optimization. Personalized protocols may help support healthy hormone balance — including testosterone, progesterone, DHEA, vitamin D, and inflammatory markers like CRP. Thyroid function is monitored through T3, T4, and TSH testing, with clinician interpretation and guidance. Mineral management includes monitoring levels of iron, magnesium, and lipoprotein(a), as well as supporting healthy blood pressure. Protocols are also available to support fertility assessment through hormone and biomarker testing, with clinician guidance.
Gut Health and Nutrition: Superpower offers protocols to support gut health and digestive wellness. Protocols focus on supporting gastrointestinal function, hydration, and nutrient absorption. Your care team can help you understand results related to gut health and connect you with appropriate next steps.
Toxins and Environmental Health: We test for mold, heavy metals, PFAS, and plastics, with personalized protocols based on your results. Superpower provides guidance to help reduce exposure to environmental toxins and support a toxin-reduced lifestyle, including recommendations for maintaining a clean home environment.
Physical and Cognitive Performance: Protocols are designed to support physical health — including weight management, skin health, anti-aging processes, and hair health. Superpower identifies biomarkers related to physical performance, recovery, and sleep, with clinician guidance on optimization strategies for flexibility, posture, strength, aerobic fitness, and cardiovascular health. Additional protocols support mitochondrial function and cognitive wellness. Your care team can screen for biomarkers that may contribute to mood changes, with appropriate clinical referral when needed.
Longevity medicine and functional medicine both focus on optimizing health and well-being, but they approach it from slightly different angles. Functional medicine is a holistic, patient-centered approach that looks at the body as an interconnected system. It aims to identify and treat the root causes of illness rather than just alleviating symptoms.
This approach often involves personalized lifestyle changes, nutrition, and targeted therapies to restore balance and promote overall health versus one size fits all pharmaceutical protocols.
Longevity medicine shares this emphasis on prevention and personalized care but specifically targets the aging process and the goal of extending healthspan - the years of life spent in good health. It integrates insights from functional medicine with cutting-edge research on aging, such as genetic and epigenetic factors, regenerative therapies, and advanced diagnostics, to help you maintain vitality as you age.
In contrast, allopathic medicine, or conventional mainstream western medicine tends to focus on diagnosing and treating diseases primarily through pharmaceuticals and surgery.
While allopathic medicine excels in acute care and managing serious conditions, it often emphasizes symptom relief rather than addressing underlying causes.
Both functional and longevity medicine aim to complement and expand upon the strengths of mainstream medicine by incorporating a more comprehensive, preventive, and individualized approach to health, and they are core to the Superpower clinical philosophy.
Many people who come to Superpower feel healthy but still discover a hidden health risk or places where they are severely suboptimal. Most are able to fix it by doing something super simple. This is the power of early detection testing - addressing issues while they're still molehills, rather than waiting for them to become mountains.
Superpower is currently available in the following US states:
- Alabama
- Arizona
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Idaho
- Illinois
- Indiana
- Kansas
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- South Carolina
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
Lab Testing (4)
Not at this time, but we’re working on it. Superpower may be eligible for reimbursement through your HSA/FSA. See FAQ below for details.
We see Superpower like a gym membership for those committed to prevention and performance. Superpower is a bridge between wellness and healthcare. Health insurance traditionally focuses on reactive care whereas, at Superpower, we believe it’s never too early to start looking out for your long-term health.
Many traditional physicians are not equipped to order the breadth and depth of tests that we have curated. Superpower has negotiated specialty rates with our laboratory partners, making comprehensive testing significantly more affordable. Standard annual physicals typically test 10-15 biomarkers - we test 100+. Most insurance plans do not cover this level of comprehensive biomarker testing, as these tests are not yet included in routine preventive care guidelines.
Yes. We’re here to support all of your preventative health, performance and longevity needs. A core part of the Superpower membership is being able to get you access to all the testing you need, in minutes. That includes custom lab panels, environmental toxin, heavy metals scans, Galleri’s cancer screen, gut microbiome testing, and more.
Your annual lab test panel takes about 1 week to process. We will text you as soon as they become available in your dashboard.
Other types of tests may have different testing windows.
Concierge Team (3)
Superpower is the first health platform to offer comprehensive annual biomarker testing to understand your whole body — from heart and hormones to thyroid, nutrients, toxins, autoimmunity, immunity, and beyond.
Standard annual physicals typically test 10-15 biomarkers, often missing critical parts of your health. Superpower tests 100+.
All results and insights are continuously tracked and securely stored in your Superpower dashboard, allowing you to easily uncover trends and watch health transformations over time.
Superpower specializes in prevention-based testing and treatments and is not intended for emergency or immediate health issues.
While you will have a Superpower concierge, your annual membership is designed to complement a primary care doctor if you have one, not replace them.
We are happy to help you share any test results with an outside provider to ensure you receive well-rounded medical care.
The Superpower concierge is your personal health team that helps ensure smooth scheduling, coordination of tests, and helps you connect with our care team.
Response are always within 1 business day or less.
Payments (4)
Superpower is HSA/FSA eligible, and members can request an itemized receipt from members@superpower.com to submit for reimbursement. If for whatever reason your HSA/FSA reimbursement is declined, we're happy to refund you prior to your first lab test.
Not at this time, but we’re working on it. Superpower may be eligible for reimbursement through your HSA/FSA.
We see Superpower like a gym membership for those committed to prevention and performance. Superpower is a bridge between wellness and healthcare. Health insurance traditionally focuses on reactive care whereas, at Superpower, we believe it’s never too early to start looking out for your long-term health.
Many members business expense Superpower. Your health directly impacts the success of your business. Just as executive coaching sessions and other professional services are considered a justified expense, Superpower should be viewed in the same light. If there are reservations, we are more than willing to discuss the value of this investment with your company’s investors or leadership team – it's a minimal cost for potentially significant returns.
We can also help you handle any legal and tax considerations related to offering Superpower as a benefit to your executives and teams.
Superpower does not offer refunds at this time.
Marketplace (3)
Superpower practices a root-cause, holistic care model that currently offers dozens of targeted prescription medications, including compounded hormones and peptides, available when clinically appropriate. We select medications based on alignment with the individual's unique health profile, rather than the one-size-fits-all approach often seen in conventional medication dispensing.
These pharmaceuticals differ from the standard medications you might receive at a retail pharmacy or from a primary care physician. Unlike antibiotics or other acute-use drugs, our offerings are designed for root-cause, preventative, and performance-based care. All pharmaceutical products are manufactured in facilities that comply with NSF cGMP standards.
Superpower is LegitScript certified and operates within a fully compliant clinical and pharmacy framework, meaning any prescription offered through the Marketplace is evaluated, prescribed, and dispensed by licensed clinicians and partners under rigorous regulatory, safety, and quality standards. Prescription products are not available in all states. Compounded drug products are not FDA-approved and are not evaluated by the FDA for safety, effectiveness, or quality. Prescription required.
Superpower’s providers include licensed physicians, nurse practitioners, and pharmacists who specialize in functional and preventative medicine. Every provider is credentialed and licensed to offer high-quality care. provider is credentialed and licensed to offer safe, high-quality, evidence-based treatment and care.
Our clinical network works through trusted, accredited partner pharmacies that fulfill and compound prescriptions with the highest standards of safety and quality. These include Strive Pharmacy, Belmar Pharmacy, and Progress Pharmacy. Together, they enable precise dosing, tailored formulations, and continuity of care for every Superpower member.
Our pharmacy partners operate under state and federal pharmacy regulations. All medications are dispensed and shipped from certified US-based pharmacies.
Our price guarantee means that for all items in our curated marketplace, we will price match if you find something priced lower somewhere else on the internet. However, this does not apply to our diagnostic testings products or prescription RX products.
Our health guarantee means that all products meet our rigorous standards for ingredient quality and scientific efficacy.
Privacy & Security (2)
We take data privacy and information security extremely seriously. Superpower is designed to be your lifelong health partner and give you full control and ownership of your health information. All of your data is securely encrypted with full HIPAA compliance and is never sold to third parties or shared for marketing purposes.
You do. You can download or delete your data at any time.
It is our belief that if you improve your health, you can improve every other aspect of your life.
However, mainstream medicine has not helped many of us do that.
It is often one size fits all, reacts too late, and misses the full picture.
We built Superpower to change that.
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